by Anna Bradley-Smith
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Car dealerships do not finance car purchases themselves. They may offer you financing terms, but they will then attempt to sell the contract to a third party for those terms, and, if they can’t, they will come back to you for more money or for the car. This is known as a yo-yo sale because the dealer lets you go, then yanks you back just like a yo-yo on a string.Learn More +
Some dealers utilize fraudulent and deceptive tactics during the vehicle purchasing process. Consumers who fall victim to auto fraud must take action in order to protect their legal rightsLearn More +
Under the Virginia Lemon Law, a "lemon" is a vehicle that has a problem that "significantly impairs the use, value or safety of the vehicle" to you. In addition, you must have given the dealership an opportunity to repair the significant problem (or problems), and the dealership has not been able to do so within a reasonable number of repair attempts.Learn More +
We purchase a vehicle expecting that it will last us several years. When the vehicle fails to live up to reasonable expectations, consumers may be rightfully upset. Fortunately, even if the vehicle’s defects are discovered more than 18 months after the date of purchase, you may still have legal protection.Learn More +
People often complain to us that they purchased a car that was previously in an accident. There are two things you must do when purchasing a car, either new or used.Learn More +
Our firm focuses on consumer protection law and only consumer protection law. From Lemon Law claims to debt settlement/harassment, as well as Fair Credit Reporting Act claims, our singular focus is protecting the rights of consumers everywhere in Virginia.
We're also local. You can come to our office and meet with us in person if you'd like. Our firm headquarters is located in Richmond and we proudly serve all of Virginia.
Attorney John Cole Gayle, Jr. and our support staff are always here to help. If you need help filling out forms or if you have other questions, we can always be reached. You will never feel like a nameless, faceless case file or a number like you may when working with a mill.
You could go with a national mill firm. You'll probably pay a smaller fee, but you'll probably also receive a smaller settlement. As with most things in life, you get what you pay for!
National mill firms prioritize case volume over the quality of work they provide their clients. Because of this, they're more likely to pressure you into settling your claim for less than the full potential value. This way they can mark you down as another "successfully settled" case and move on to the next client on their list.
At The Consumer Law Group, P.C. we are not afraid to take a case to trial if that's what's needed to get you the outcome that you deserve. In some instances, it may be the right choice to settle before a trial, but we will never pressure you to settle your claim if a trial is the better option. Unlike the large and impersonal national firms, we take our relationship with our clients seriously, and always act in your best interest, even if that means extra work.
If your consumer rights are being violated, we're here to defend you. Contact our experienced and dedicated consumer protection attorney by filling out the form on this page. We will contact you right away to learn more about how we can best help you.