Case Overview:
Ongoing Mechanical issues:
- Travel Assist System Failures: The advanced safety system was randomly unavailable, leaving the driver without critical assistance features.
- Electrical Faults: Steering wheel replaced due to electrical issues linked to Travel Assist. Problems returned within 24 hours.
- ABS Malfunctions: At 40 MPH during turns, the vehicle produced traction control noises and vibrations in the floorboards—without warning lights.
- Infotainment System Defects: Screen went blank and instrument cluster rebooted repeatedly. Despite two replacements, the issue persisted.
- Shifter Handle Defect: Replaced by the dealership but remained loose, creating additional safety concerns.
- Additional Warranty Breaches: Rear-view camera fogged during rain, defective tires required replacement, radiator failed after three months, poor fuel mileage, and intermittent Bluetooth connectivity.
Impact On The Client
These defects caused significant inconvenience, safety risks, and financial burden. The client lost confidence in the vehicle and faced repeated trips to the dealership without resolution.
Legal Challenges
This claim was persued under the Viginia Lemon Law, demonstrating repeated breaches of warranty and failure to repair defects within a reasonable time.
Case Results
The case was resolved with a buy back of the vehicle, and ensuring our client received fair compensation for the manufacturer’s failures.
Why This Matters
Vehicle owners have the right to expect safe, reliable transportation. When manufacturers fail to honor warranties, legal action can hold them accountable.
If you’ve experienced similar issues with your vehicle, contact us today for a free consultation. We fight for consumer rights and help clients recover
