When John Doe purchased his new 2022 sedan, he expected reliability—not a series of dangerous defects. Instead, he quickly discovered multiple issues that compromised the safety and performance of his vehicle. What began as a minor concern soon escalated into a problem that put him at risk every time he drove.

Persistent Mechanical and Structural Problems

Shortly after taking ownership, John noticed alarming issues, including:

  • A loose front fender and partially detached inner fender liner

  • A malfunctioning sunroof that would not reliably open or close

  • Repeated stalling episodes followed by sudden loss of power

  • The vehicle entering “limp mode,” limiting speed and control

These problems didn’t just create daily frustration—they created hazardous driving conditions, especially when the vehicle lost power without warning.

Multiple Repair Attempts, No Resolution

John brought the vehicle to the dealership for repairs several times. Despite these attempts:

  • The fender and liner continued to come loose

  • The sunroof malfunction persisted

  • The sedan continued to stall and lose power, even after software updates and mechanical checks

The recurring issues raised serious concerns about the vehicle’s safety and reliability. Under Virginia’s consumer protection and Lemon Law standards, frequent defects that impair a vehicle’s use, value, or safety may qualify a consumer for relief.

How We Helped

After reviewing the repair history, documented defects, and safety concerns, our team stepped in to:

  • Evaluate whether the vehicle met Lemon Law criteria

  • Communicate with the manufacturer regarding their obligations

  • Gather technical documentation and repair records

  • Advocate for John’s rights under applicable warranty and consumer protection laws

By presenting a clear, well-documented case, we helped John move forward with a claim aimed at resolving the ongoing vehicle defects and ensuring he received the compensation or relief he was entitled to.

Why Cases Like This Matter

Vehicles that stall, lose power, or fail structurally put drivers and families at risk. Manufacturers have a responsibility to provide safe, functional vehicles—and to address defects promptly and effectively.

If your vehicle has experienced similar issues, you may also be entitled to relief under state Lemon Laws or federal warranty protections.

Contact Us for a Confidential Review

Attorney John Cole Gayle, Jr., the founder of the firm, has been practicing consumer law for over 40 years. He co-authored legislation in Virginia that has become known as the Lemon Law, which other states have since emulated and adopted. Please call us at 804-282-7900 or fill out the form to get started!

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John Cole Gayle, Jr.
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Consumer Law Pioneer and Co-Author of Virginia's Lemon Law