Attorney John Gayle, Jr. provided excellent service

I was referred to Mr. Gayle by another attorney in reference to a lemon that I was sold by one of these name brand automotive dealerships. I was in negotiation with the Corporate Office of the Automotive Company and was concerned with the numbers that I was presented. No matter what I said, they would not budge. I did a consultation with Mr. Gayle, he reviewed my paperwork and immediately confirmed that the numbers were wrong and that I was not being completely compensated under the lemon law.

He equipped me with the knowledge I needed to get this transaction done. He did not pressure me to hire him, waste time or drag out the session to charge more.

Though I was impressed enough to hire him, he suggested that I go back with the knowledge he gave me since I had already established an open dialog with them and see what they said. If they conformed to the outlines of the law, I wouldn't need to hire him and my case could be closed rather quickly. If they didn't, then he would take me on as a client.

I went back to them with Mr. Gayle's notes and they acknowledged their errors. Included the missing items he pointed out and resent the final paperwork in less than a week to close the deal.

Mr. Gayle and his staff provided excellent service!

Andrea A

Frequently Asked Questions

What Can You Do When a Dealer Takes Your Car Back in a Yo-Yo Sale?

How do I know if I am a victim of auto fraud?

What is the Virginia Lemon Law and how does it work?

What Constitutes a "Breach of Warranty"?

How Can I Protect Myself When Purchasing a Car?

Why You Should Retain The Consumer Law Group, P.C. Rather Than a National "Mill" Firm

We Are a Small, Boutique Firm Located Locally in Richmond.

Our firm focuses on consumer protection law and only consumer protection law. From Lemon Law claims to debt settlement/harassment, as well as Fair Credit Reporting Act claims, our singular focus is protecting the rights of consumers everywhere in Virginia.

We're also local. You can come to our office and meet with us in person if you'd like. Our firm headquarters is located in Richmond and we proudly serve all of Virginia.

We Have a Devoted Team of People Dedicated to Helping YOU!

Attorney John Cole Gayle, Jr. and our support staff are always here to help. If you need help filling out forms or if you have other questions, we can always be reached. You will never feel like a nameless, faceless case file or a number like you may when working with a mill.

Our Settlements and Trial Results Average 30% Higher Than Those from the National Mill Firms.

You could go with a national mill firm. You'll probably pay a smaller fee, but you'll probably also receive a smaller settlement. As with most things in life, you get what you pay for!

National mill firms prioritize case volume over the quality of work they provide their clients. Because of this, they're more likely to pressure you into settling your claim for less than the full potential value. This way they can mark you down as another "successfully settled" case and move on to the next client on their list.

At The Consumer Law Group, P.C. we are not afraid to take a case to trial if that's what's needed to get you the outcome that you deserve. In some instances, it may be the right choice to settle before a trial, but we will never pressure you to settle your claim if a trial is the better option. Unlike the large and impersonal national firms, we take our relationship with our clients seriously, and always act in your best interest, even if that means extra work.

If your consumer rights are being violated, we're here to defend you. Contact our experienced and dedicated consumer protection attorney by filling out the form on this page. We will contact you right away to learn more about how we can best help you.

Attorney John Gayle, Jr. and his staff provided excellent service!

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