What Is a National "Mill" Firm?
A national mill firm is a national firm who claims to help people in many sections of the country. The national mill firms will try to get you a quick, but low settlement and is more interested the quantity of its clients rather than the quality of its results. Their support staff, which is usually not located in Virginia, does all the work rather than a Virginia lawyer. Even if they claim to have a lawyer in Virginia, he or she is often just a "storefront" so they can say you will be represented by a local lawyer.
We Are a Small, Boutique Firm Located Locally in Richmond
Our firm focuses on consumer protection law and only consumer protection law. From Lemon Law claims to debt settlement/harassment, as well as Fair Credit Reporting Act claims, our singular focus is protecting the rights of consumers everywhere in Virginia.
We're also local. You can come to our office and meet with us in person if you'd like. We're also happy to come to you if that's more convenient. Our firm headquarters is located in Richmond and we proudly serve all of Virginia.
We Have a Devoted Team of People Dedicated to Helping YOU!
Attorneys John Cole Gayle, Jr. and Ian Vance along with our support staff are always here to help. If you need help filling out forms or if you have other questions, we can alway be reached. You will never feel like a nameless, faceless case file or a number like you may when working with a mill.
Our Settlements and Trial Results Average 30% Higher Than Those from the National Mill Firms
You could go with a national mill firm. You'll probably pay a smaller fee, but you'll probably also receive a smaller settlement. As with most things in life, you get what you pay for!
National mill firms prioritize case volume over the quality of work they provide their clients. Because of this, they're more likely to pressure you into settling your claim for less than the full potential value. This way they can mark you down as another "successfully settled" case and move on to the next client on their list.
At The Consumer Law Group, we are not afraid to take a case to trial if that's what's needed to get you the outcome that you deserve. In some instances, it may be the right choice to settle before a trial, but we will never pressure you to settle your claim if a trial is the better option. Unlike the large and impersonal national firms, we take our relationship with our clients seriously, and always act in your best interest, even if that means extra work.
Contact Us Today to Protect Your Rights as a Consumer
If your consumer rights are being violated, we're here to defend you. Contact our experienced and dedicated consumer protection attorneys by filling out the form on this page. We will contact you right away to learn more about how we can best help you.