Go to navigation Go to content
Phone: 804-282-7900
The Consumer Law Group, P.C.

Fix Errors on Your Credit Report: 8 Tips for Writing an Effective Complaint Letter to the Credit Reporting Agency

Complaint Letter in an Old TypewriterYou were surprised to be turned down for a loan because you have an excellent credit history. When you checked your free credit report, however, you saw the problem—there were several past due credit card accounts that did not belong to you. You quickly learn that the first step to take is to notify the credit reporting agency and the credit card companies that they have made a mistake, but what should that letter say? Here are several valuable tips for writing an effective letter to credit reporting agencies:

What to Include in Your Credit Reporting Dispute Letter

When you send your first notice of an error, you want to make sure you include all the information the credit reporting agency will need to correct the mistake. Be sure to do the following in your letter:

  1. Provide identification information. Put your name, current address, and last four digits of your social security number at the top of the letter. If you have a credit report reference number, include that as well.
  2. Clearly identify the mistake. Provide details of the account or other entry that does not belong, using dates, numbers and a description.
  3. Be brief and to the point. Your letter does not need a lot of explanation or background. The person processing the request will only have a few minutes to spend on it, so get to the point quickly.
  4. Type the letter. The letter should be easy to read—typing it is your best option.
  5. Don’t quote Fair Credit Reporting Act laws. You don’t want the agency to think you are being coached by a credit repair firm, so don’t reference laws. The agency is well aware of what the law requires.
  6. Include proof, if you have it. If you have proof of your claim, send a copy of the document to the agency with your letter. If you don’t have this, don’t worry about it at this point.
  7. Proofread! Carefully spell-check and proofread your letter or have a friend look it over. You want to come across as professional and serious and errors can detract from that.
  8. Attach documents. Attach any documents you have that prove that the credit report is wrong.

Send your letter via certified mail so you have proof that it was received. If the letter is not saved on a computer hard drive, make a copy and keep it in a file. Keep copies of any responses you receive as well.

If One Letter Doesn’t Do it, Our Attorneys Can Help You Fix the Errors in Your Credit Report

Often, a well-written letter is all it takes to fix the mistake on your credit report. If this is not the case for you, however, contact The Consumer Law Group. We can help you with the next steps to clear up the mistakes and get your credit score back where it should be. Don’t hesitate—call as soon as you realize you are not going to be able to fix the problem yourself.