What our Clients Say...

We are proud and honored by the compliments that we receive from our clients. Here are a few of them... Please contact us for answers to more complex questions or questions specific to your case.

We are completely satisfied with the outcome of our case. John C. Gayle, Jr., Pamela Sue Campbell and the staff at The Consumer Law Group, P.C. were professional, provided impeccable service and advice, straightforward with the procedure regarding the Lemon Law complaints. They were honest and most effiecient in all correspondence and their legal assistance. The Consumer Law Group, P.C. ensured that we were treated and compensated fairly.

We plan to recommend The Consumer Law Group, P.C. to anyone who is in the same predicament that we were in. We pity any consumer who is not aware of the Lemon Law and/or aware of the expertise of John Cole Gayle, Jr. and The Consumer Law Group, P.C.

Minnie & Russ Irwin

I called Mr. Gayle's office to ask about FDCPA and debt harassment for a debt I did not owe. Because of Mr. Gayle's advice, they have dropped everything. I did exactly as Mr. Gayle specified. I really appreciate the straight forward approach advice from Mr. Gayle. His advice saved me a lot of time and worry.

We were very happy with the outcome of our case. Everyone at The Consumer Law Group, P.C. was very helpful, pleasant and cooperative. Great Group! The benefits of working with The Consumer Law Group, is the sanity check and guidance in a field we were VERY unsure about. I would Definitely recommend John Gayle and The Consumer Law Group. When tackling big corporations, it's nice to know that there's a pro standing behind you and guiding you along the way. It's a long, tedious porcess to battle a big dog. I'm not so sure we would have had the success we had w/out knowing The Consumer Law Group was on our side.

In my FDCPA - Debt harassment claim, I was honestly quite shocked that the outcome meant a check for me. Obviously, very pleased with the way that things worked out! The Consumer Law Group, P.C. is very professional - both the attorney and staff. I also felt that my case was handled quite speedily. The greatest benefit for me wast that I no longer was contacted and harassed by the collection agency. That made my life less stressful which I was very appreciative of. I would definitely recommend your group! I was treated kindly - I did not feel that I was being judged. I appreciated the fact that I was able to contact your office and receive feddback in a very timely manner.

Thank you for taking care of a serious, stressful matter in such a superb way. I am very appreciative of all of your efforts Mr. Gayle and Pam!

We were thrilled with the outcome of our Lemon Law case. We liked working with The Consumer Law Group because they were very knowledgeable about our case and they got the job done. We also liked having Pam to work with when I had questions, knowing that lawyers have very little time to be on the phone. (I used to work for lawyers.) We liked getting our case settled in a timely manner and we liked winning!!! I would recommend The Consumer Law Group because they are extremely knowledgeable with what they are doing and they do a great job! I was very pleased with my outcome of my case and felt like everyone at The Consumer Law Group was extremely helpful and kind. Thanks for everthing!

You were everything your reputation said you would be as recommended by a Commonwealth Attorney I spoke to. Thank you for your help.

Roy Walker

Mr. Gayle, Pam and Lora,

I just want to thank you, Lora and Pam for your kindness. I have been praying to find answers and help. I appreciate all of you for taking time to look over my paperwork. I also thank you for doing so on your own time on top of your busy work and life schedules. Mr. Gayle, you are not what I expected a lawyer to be. You were hones, kind and not tryying to suck me dry of money I don't have for a case that is not there. All of you were very warm, kind and helpful.

Thank you,

Kim & Tim Lyon

Kim and Tim Lyon

The Best Testimonial Ever!!!

Thanks John! Pardon my language, but you kick a**.

The Consumer Law Group is a very professional law firm that took care of all the details to settle my lemon law case.

Pam and John,
I want to thank the both of you for an outstanding job, it was a better outcome than I could have ever imagined. The way that you treated me from day one was astonishing. Before you took my case I felt like I was getting strong armed and that I was the one lonely guy in the big corporate world and I did not know if my issues would ever get resolved. When we first talked on the phone and you suggested I come in a sit down to go over my options, from that moment on I knew that I had made the right decision and I felt a large burden lifted from my shoulders. As the case progressed and you gave me updates, I couldn't have been happier, I no longer felt stranded. I could not have asked for a better legal team. I would and have recommended you to people that I have come across with similar situations and Lemon Cars as mine. The only downfall of my settelement being over is that I no longer have a reason to correspond with you on a daily basis. Over the past couple of months I feel like you have become an extension of my family and I am truly grateful for the experience that I had with you both, so take care and keep up the GOOD WORK.

DS York County, VA

Pam, I wanted you and John to know how much I appreciate having worked with you both.

I never wanted to take anyone to court. I wasn't sure if I should take Subaru to court. However, I knew I had a car that was not safe, almost killed me, and could do the same to someone else. I struggled and pleaded for a year with Moore Dealership and Subaru of America to repair my car, to no avail. I could have traded it in, but that would have been wrong. Trading in my car would have put someone else in a dangerous car unknowingly.

John evaluated whether I should pursue the Lemon Law. Obviously that decision was yes. I needed to rely on John and yourself, as I had no idea what I should be doing. You gently led me down a successful path. I am very relieved I made the right decision in going to your law firm, and very relieved my former car has to be dealt with by Subaru.

It was a fascinating experience, much less stressful than I had anticipated, and finished! There is one downside.... I will not be corresponding with yo or John on a regular basis anymore! I enjoyed your professionalism and compassion, when working with you both.

Once again, thank you for everything.

I want to say Thank You to all that were imvolved with my case at The Consumer Law Group for all your time and effort. I am so glad that there is a law firm such as yours that stands for the people and protects us from unlawful collection practices. I was bullied by a debt collector for false ebt, I remember the day I called The Consumer Law Group and spoke to Pam. Pam gave me hope and made me realize there is law that protects me. This has been a long 2 1/2 years. Thank yo so much for protecting me and my rights. Thank you from the bottom of my heart. You are THE BEST!

The Consumer Law Group treated me very well before, and during and after my case had been settled. They listened to my concerns, and/or questions and responded promptly and courteously.

Before I called them, I didn't know what to expect, nor what my options would be, if any at all. They made me comfortable throughout the entire process.

Now that this part of my debt harassment (FDCPA) case has been settled, I was overwhelmed with the outcome. I would definitely retain The Consumer Law Group again if ever needed again. Thank you!

Pam,
I never thought I would see the day, please tell Mr. Gayle thank you so very much, and thank you for all your assistance, this has been a long 3 years.
Again, from the bottom of my heart - Thank you and God Bless!

Tracy Robinson

I wanted to write and comment as to the positive experience I have had in dealing with The Consumer Law Group and in particular John Gayle.
When faced with a debt collection situation it can be overwhelming.
Some debt collection agencies can be rather intimidating. As a responsible person I believe in paying all incurred debts. That being said, I also wish to be treated fairly. The first step in debt settlement is to have a plan. I believe that having legal representation is the first step in insuring that a reasonable plan, one that a person can afford to pay, is key to beginning the process. By having legal representation you are letting the debt collection agency know that your intentions are to honor the debt as well as insuring the accuracy of all reporting. With the help of The Consumer Law Group I look forward to a quick resolution of this debt as well as the "Peace of mind" that having sound legal advice has given me. I would not hesitate to recommend The Consumer Law Group to anyone who finds themselves in a similar situation. Thank you.

Charles Leipertz

John, I had planned to write sooner but this has been a busy summer. At any rate, thank you and your staff (Mrs. Pam Campbell) for your excellent work on my case. Your knowledge and insight into applicable consumer protection laws and your ability to negotiate a fair and equitable settlment regarding problems I experienced with the car I purchased are clear evidence of the excellent services you provide your clients. Bottom line, I could not have expected a better outcome.

Again, thank you very much for your excellent work!

I just wanted to thank you in writing. You were able to get the attention of Ride Away and Braun that I couldn't do in 3 years, even with the guts I thought I had. Also thanks to Pam and the staff there at Consumer Law Group. Much continued success in your practice.

K. W., Richmond, VA

Thank you so much for your help in getting my situation with Chrysler resolved. My wife and I are very pleased with the outcome and how easy you made the process for us. I am currently purchasing a 2011 Ford Explorer to replace the Jeep. Hopefully my luck has changed and this will be a good vehicle. If not i know who to call. Thanks again.

J. S., Sterling, VA

Thank you all so much for protecting me and my rights. I am beyond satisfied.
C. J., Fredericksburg, VA

I would like to personally thank you for your assistance in my case. I would also like to thank you for taking the time to speak with me. I will be sure to refer you to anyone that I may come across in the future. You were a great help and once again, I would like to say THANK YOU.

A.E., Suffolk, VA

I just wanted to say how much I appreciate what Pam, John, and Katharine have done for me regarding this issue. I am just relieved that this issue is coming to a close.

M.C., Reston, VA

Pam,
I never thought I would see this day come. Please tell Mr. Gayle thank you so very much and a thank you for all of your assistance. This has been a long 3 years. Again, from the bottom of my heart- Thank you and God Bless!

T.R., Newport News, VA

To the Office of Mr. Gayle,
Thank you for calling me after receiving my letter, at least someone called. I really appreciate the call. I was hoping that maybe you could help me…Thank you so much.

Sincerely,
E.L., Richmond, VA

Dear Mr. Gayle & Staff,

I just wanted to thank you all for all that you have done for me on the most recent case that was settled. I don’t have words to say but THANK YOU!! J Hope to conduct future business with you all in the future.

M. K., Portsmouth, VA

I want to say Thank You to all that were involved with my case at the Consumer Law Group for all your time and effort. I am so glad that there is a law firm such as yours that stands for the people and protects us from unlawful collection business practices. We are greatly appreciative and will pass any and all of your information to anyone else who may be in the same situation. I can’t tell you thank you enough and how a giant weight has been lifted off my shoulders today.

Sincerely,

D.M., Gainesville, VA

Patty and John,

Thank you for all your hard work on our case. We are so happy that we are finally at the end. Words can't express to you how much we appreciate all the time you both have put in to make this case successful. Thank you so very much.

C. & N. W., White Stone, VA

Ms. Pamela:

I received the settlement check today...Thank you all for your precious and professional assistance in this matter.

S.A.J., Culpeper, VA

...Thank you...to you and your firm for the excellent job they have don on my behalf.

W.K., Norfolk, VA

John,
Thank you! You did an outstanding job. I couldn’t have chosen a better attorney, no matter how it turns out.

T.B., Midlothian, VA

Just wanted to thank Susie for taking the time to talk with me
by phone today. I am truly grateful for her advise and time.

Sincerely,
D. N., Richmond, VA

John,
Thank you for working this case and this settlement. I do accept the [] settlement...I just wanted my credit report and good name cleared.

Thanks,
E. S., Woodbridge, VA

Two headache(s) away...there’s more work for me to be done with other stuff(s)...thank you, you did an excellent job, Mr. Gayle!!!

G. R., Falls Church, VA

This is FANTASTIC with me! You have taken my bad day today and helped bring some wonderful sunshine into it!!! YOU ROCK!!!!

B.J.T., Richmond, VA

Thank you for all your time and efforts.

Sincerely,

L.L.K., Lorton, VA

Thank you Mr. Gayle. I greatly appreciate your assistance.

D.V., Norfolk, VA

Mr. Gayle,
Thank you very much for your help in this matter...I wish it could have been resolved sooner but then I wouldn’t have had the pleasure of speaking with you. I will certainly forward any other legal questions or requests pertaining to matters such as these from my contacts to you and your office. These have been steps in the right direction since I have made contact with you and again, thank you very much for your efforts. Have a pleasant day and a happy and safe Labor Day!!

D.M., Linden, VA

Mr. Gayle,
Thank you so much for being on top of this. I am feeling blessed to have you in my corner concerning the dealings with GM.

Sincerely,
L.K., Lorton, VA

Hi John - I agree this is a good offer - let’s take it...great job working this for me - you certainly earned your fee. Looking forward to turning the car in, collecting my money, and moving on.

Best Regards,

D .B., Ashburn, VA

Thank you. You guys are awesome!

P. W., Red Oak, VA

Dear John,
I wanted to take this opportunity to thank you and your staff, especially Pam Campbell, for the professional and timely manner in which you successfully won my lemon law suite against Chrysler LLC. It's comforting to know that consumers like myself have the resources of such a dedicated and caring team from The Consumer Law Group. I would not hesitate to call upon your firm again for any other litigation that might come my way.

Sincerely,
S. S., Educator, Burke, VA

The offer is accepted. Mr. Gayle - this is great news, thank you so much.

Sincerely,
M. And J. R., Jetersville, VA

Good Evening Mr. Gayle and Pam-
Thank you for all you and your associates have done...thank you for your continued support! Please know I truly appreciate all your patience with me and my almost non-existent legal knowledge. While I certainly hope I never need your services again I would be delighted to work with you if so. It has been a pleasure.

Most sincerely,
M.H., Virginia Beach, VA

Hi Pam,
Thank you so much for all the work you and John have done on the case...I am glad things finished sooner for us...You all have been great to work with and I will recommend anyone having trouble with a dealership to contact you all.

Again, Thank you -
C.S., [Southwest], VA

John - Thank you again for your efforts in this case...Next time we won't rely on the dealer's word and make sure we have everything in writing that the vehicle has passed an inspection by a certified mechanic that no prior accident has occurred. It certainly is faulty logic to assume that the vehicle depreciation and sales price 4 years after the initial sale could be relevant to the original sales price. Basically we overpaid the [dealer] for the auto and he pocketed the overpayment...meanwhile we paid interest on that overpayment and then paid for an expert to examine the damage, pay for arbitration, pay for legal costs, and wait 4 years. It does seem that dealers are hiding behind the "Clean CarFax" report to exempt them from all liability for passing their own inspection, but as this case has proved if they don't get caught, then it is worth it. Perhaps you can enlighten them on another case down the road

Regards,

J.G., Chesterfield, VA

Thanks, John. I'm glad that we're finally bringing this to closure! This would not have been possible without your knowledge, experience and resolve. I look forward to our final payments and complete closure soon.

Best regards,
B.C., Winchester, VA

John, Pam , and Patty:
I just wanted to thank you for all you did for me. It was quite an enlightening experience.

J. V., Wheeling, WV

Hi Pam,
I just wanted to thank you once more. Yesterday, as I continued with the every day, I realized a huge weight was lifted from my shoulders and I felt like a knew person able to take on anything. I knew this ordeal was a thorn in my side, but did not really realize how negatively it had affected every aspect of my life. But, this morning, while returning home from an errand, a car pulled right out in front of me . As I slammed on the brakes, (in my new car), I realized in an instant that I never would have been able to stop in the old car, which my children dubbed the 'death mobile'.
Please extend my thanks to Mr. Gayle and all of those who work with you. They should know that there daily endeavors mean so much more to clients like me.

L.D., Richmond, VA

John, Pam and Patty

My wife and I just wanted to send you a quick little note to say thank you for all of your hard work on WINNING our case. You guys have gone above and beyond what we ever expected.

Pam~ I know I am one that if filled with 10 thousand questions, and after that I usually have one more. I know that I can be a challenging person to deal with sometimes, so thank you for all your patience and support.

Patty~ Thank you for just kinda being there for us today. It was nice to have a person to talk us through things, or just to be that shoulder. It was great that you were there, so thank you for all of your help.

And last but not least...

John~ I just want to say that you have got to be one of the sharpest attorneys that I have ever met. You were on top of your game the entire time, and didn't let anything slip by (especially the Kia witness putting his foot in his mouth about their lemon law procedure for not repairing a car if its at the 3rd attempt to avoid having to do the lemon law). That man seriously tried to back pedal, but you never gave him the chance. Thank you for being the best at what you do.

Again, thank you for everything.

G.S., Spottsylvania, VA

Dear John, Pam, and Susan -

Thanks to each of you for hour help in resolving my case. You did a marvelous job on all fronts!

Next time I have a lemon, I know where to go for lemonade!

Kind regards,
T. W. J., Nokesville, VA

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