The Consumer Law Group, P.C.
5905 West Broad Street, Suite 303
Richmond, Va. 23230
Phone: 804-282-7900
Fax: 804-673-0316
Get Directions
Patty Anderson, Attorney
5905 West Broad Street, Suite 303
Richmond, VA 23230
Phone: 804-282-7900
Fax: 804-673-0316
Get Directions
Q: How many times do I have to give the dealer the chance to fix my car before it qualifies as a lemon?
A: 1) If the same "significant" problem is worked on 3 times (i.e you have three repair orders) and still exists after that, then it's a lemon. Or, 2) if you have a life-threatening defect that affects the driveability of the vehicle, and it still exists after one repair attempt, then you have a lemon. Or, 3) if the vehicle has been in the shop 30 or more calender days over the life of the vehicle for ANY problem or defect, and there is still something legitimately wrong with the car, then it's a lemon. Once you have "notified" the manufacturer, in writing, no matter how many times it has tried to fix it before, it has a "final repair attrempt" not to exceed 15 days to correct the problem. If after this time the problems still exist, then you have a lemon and are entitled to a full refund. You can find "Instructions on How to Give Notice to the Manufacturer," as well as a "Sample Letter to Put the Manufacturer on Notice," in our Library or Resources section.