Pam, I wanted you and John to know how much I appreciate having worked with you both. 

I never wanted to take anyone to court.  I wasn't sure if I should take Subaru to court.  However, I knew I had a car that was not safe, almost killed me, and could do the same to someone else.  I struggled and pleaded for a year with Moore Dealership and Subaru of America to repair my car, to no avail.  I could have traded it in, but that would have been wrong.  Trading in my car would have put someone else in a dangerous car unknowingly.

John evaluated whether I should pursue the Lemon Law.  Obviously that decision was yes.  I needed to rely on John and yourself, as I had no idea what I should be doing.  You gently led me down a successful path.  I am very relieved I made the right decision in going to your law firm, and very relieved my former car has to be dealt with by Subaru.

It was a fascinating experience, much less stressful than I had anticipated, and finished!  There is one downside.... I will not be corresponding with yo or John on a regular basis anymore!  I enjoyed your professionalism and compassion, when working with you both. 

Once again, thank you for everything.