John,  I had planned to write sooner but this has been a busy summer.  At any rate, thank you and your staff (Mrs. Pam Campbell) for your excellent work on my case.  Your knowledge and insight into applicable consumer protection laws and your ability to negotiate a fair and equitable settlement regarding problems I experienced with the car I purchased are clear evidence of the excellent services you provide your clients.  Bottom line, I could not have expected a better outcome.

Again, thank you very much for your excellent work! WH