The Virginia Consumer Protection Act is a statute similar to statutes in almost all other 50 states, called Uniform Deceptive Acts and Practices statutes.  These statutes vary from state to state.  Generally, they prohibit any misreprentation, fraud, false promises or unfair acts in a consumer transaction.  Generally these statutes apply to any transaction involving products or services to be used primarily for personal, family or household purposes, and they apply to any "supplier", which may be the immediate seller, or even a remote seller or manufacturer, that uses a dealer to supply it's goods or services.  These statutes usually provide the possible recovery of legal fees for willful or unintenional violations, and the recovery of punitive damages (damages to punish the worngdoer).