The Consumer Law Group, P.C.

Quick Contact

The Consumer Law Group, P.C.
5905 West Broad Street, Suite 303
Richmond, Va. 23230
Phone: 804-282-7900
Fax: 804-673-0316
Get Directions

Patty Anderson, Attorney
5905 West Broad Street, Suite 303
Richmond, VA 23230
Phone: 804-282-7900
Fax: 804-673-0316
Get Directions

News

more >

Library

more >

Case Results

Awarded: $34,000 in punitive damages

Awarded: Over $114,500

Misrepresentation costly for Norfolk dealership

Awarded: $114,400

more >

On the page below you can find links that can be of use to every person at critical moments in their lives. Following an incident, it is important to gather as much information as you can. The Internet is an increasingly important resource in this search, and the sites below are referenced regularly by those facing similiar situations as yourself. If you don't find the answers here, you may contact us for answers to more complex questions or questions specific to your case. The initial phone consultation is free.

Virginia Lemon Law

NADA Guides: Vehicle pricing and information.
The Center for Auto Safety: Consumers Union and Ralph Nader founded the Center for Auto Safety (CAS) in 1970 to provide consumers a voice for auto safety and quality in Washington and to help lemon owners fight back across the country.
www.cardetective.com
www.alldata.com
Lemon Law Intake Form: Provide General Information About your Vehicle
Instructions on How to Give Notice to the Manufacturer: View instructions on how to give notice to the manufacturer
Sample Letter to Put the Manufacturer on Notice: View a sample letter to put the manufacturer on notice
Addresses for Automobile Manufacturers: If you need to put the manufacturer on notice, here is a list of addresses for various Automobile Manufacturers.
Car Lemon: One stop lemon law information source.
Lemon Law Office: Find another state Lemon Lawyer.
www.50StatesLemonLaw.com: Your Lemon Law information source for Lemons in all 50 states.
EIGHT THINGS TO DO WHEN BUYING CARS: Eight Tips for Buying Cars

Auto Fraud

National Institute for Automotive Service Excellence: Under the Motorists section of the ASE website you will find important information about why you should seek ASE-Certified professionals when looking for a repair shop as well as information on the care and upkeep of your vehicle.
Consumer Checkbook: The Center for the Study of Services (CSS) is an independent, nonprofit consumer organization and the creator of Consumer Checkbook. CSS’s CarBargains pits dealers against each other, keeping you from haggling.
National Insurance Crime Bureau (NICB): To identify vehicles that have flood damage, check the National Insurance Crime Bureau (NICB) Database.
Motor Vehicle Dealer Board: The Motor Vehicle Dealer Board will administer sections of the Commonwealth’s Motor Vehicle Dealer Laws and Regulations as charged; promote the best interests of both the automotive consumer and dealer body; and process all motor vehicle related complaints promptly and professionally; while providing a high level of customer service.
The Car Care Council: Before you buy a used vehicle, have it inspected by a qualified mechanic that routinely does automotive diagnostic work. A thorough diagnostic should cost around $120. This organization certifies diagnostic shops.
Edmunds.com: Edmunds.com provides “True Market Value” pricing, unbiased car reviews, ratings, and expert advice to help you get a fair deal.
CarFax.com: Order a CarFax Vehicle History Report, which is the first step to protecting yourself against buying used cars with costly hidden problems.
AutoCheck.com: Get a Vehicle History Report to help you make a purchase decision.
The Virginia Consumer Protection Act: Every consumer should know the law in order to protect your rights. Read The Virginia Consumer Protection Act.
EIGHT THINGS TO DO WHEN BUYING CARS: Eight Tips For Buying Cars

Credit Fraud & Identity Theft

Annual Credit Report: The official Web site to distribute a free yearly credit report from each of the three major credit-reporting bureaus.
Free Annual Credit Report: This is a central site that allows you to request a free credit report once every 12 months from each of the nationwide consumer credit reporting companies: Equifax, Experian, and TransUnion.
EXPERIAN: P.O. Box 9595
Allen, TX 75013
(800) 583-4080
FEE: $9.00 ($3.00 for MN residents)
TRANS UNION CORPORATION: Consumer Relations Center
P.O. Box 1000
Chester, PA 19016-1000
(800) 888-4213
FEE: $9.00 ($3.00 for MN residents)
EQUIFAX CREDIT INFORMATION SERVICES: P.O. Box 105873
Atlanta, GA 30348
(800) 685-1111
FEE: $9.00 ($3.00 for MN residents)
CSC CREDIT SERVICES: P.O. Box 674402
Houston, TX 77267-4402
(800) 759-5979
FEE: $9.00 ($3.00 for MN residents)

Law Firm Websites

Attorneys For Consumers: Attorneys Representing Consumers.
Virginia Injury Attorney: Virginia Personal Injury, Medical Malpractice Attorney

General

U.S. Department of Justice: The DOJ enforces federal law that requires manufacturers to label new automobiles and forbids removal or alteration of labels before delivery to consumers. labels must contain make, model, vehicle identification number, dealer's name, suggested base price, and manufacturer's suggested retail price.
Federal Trade Commission: The FTC regulates advertising, credit practices, marketing abuses, and professional services and ensures that products are properly labeled (as in fuel economy ratings). The commission covers unfair or deceptive trade practices in motor vehicle sales and repairs, as well as non-safety defects.
Environmental Protection Agency: EPA's responsibilities include setting and enforcing air and noise emission standards for motor vehicles and measuring fuel economy in new vehicles (EPA Fuel Economy Guide).
S.A.N.E., Inc.: Advocates and distributes information for better driving behavior and vehicle safety.
SafetyBelt Safe, U. S. A.: Excellent information and training on child safety seats and safety belt usage.
Public Health Advocacy Institute Motor Vehicle Hazard Archives Project: The Project's mission is to preserve and broaden access to historical and current information about motor vehicle hazards and injury control. The website offers free information about vehicle safety and motor vehicle hazard control.
Kids and Cars:
Safety and advocacy related to protecting children in and around motor vehicles.
Consumers for Auto Reliability and Safety: Auto safety, airbags, and lemon laws.
Consumer Action: Complaint handling and advocacy related to consumer rights.
United States Department of Energy: Energy Efficiency and Renewable Energy
Advocates for Highway and Auto Safety: An alliance of consumer, health, and safety groups, and insurance companies.
CARS - Car Allowance Rebate System: This guide will help you determine if your trade-in and new vehicle qualify for the CARS program and, if so, how much your trade-in is worth.
Insurance Institute for Highway Safety: The Insurance Institute for Highway Safety is an independent, nonprofit, scientific, and educational organization dedicated to reducing the losses — deaths, injuries, and property damage - from crashes on the nation's highways.
CarBargains: CarBargains’ new car shopping service uses competitive bidding to find you the best price on your new car. The nonprofit's service is unique.
National Highway Traffic Safety Administration: The National Highway Traffic Safety Administration (NHTSA) website contains useful information on safety standards, crash tests, recalls, technical service bulletins, child seats, and safety advisories.
NADA Guides: Vehicle pricing and information.
The Center for Auto Safety: Consumers Union and Ralph Nader founded the Center for Auto Safety (CAS) in 1970 to provide consumers a voice for auto safety and quality in Washington and to help lemon owners fight back across the country.
Better Business Bureau: Start With Trust
National Motor Vehicle Title Information System Resource Center: NMVTIS is an electronic system that enables users to access automobile titling information, including brand history and certain historical theft data.
Nation Highway Traffic Administration: Our Mission: Save lives, prevent injuries, reduce vehicle-related crashes.
Technical Service Bulletins: Lists of Defects and Recalls. Search for any Service Bulletins before you purchase a used vehicle.
www.autopedia.com: A place where consumers can find information related to Autos, Boats, Trucks, Minivans, Motorcycles, RVs, SUVs and the Lemon Law.
www.planetfeedback.com: Helping Consumers Express Their Voice, Helping Companies Prime Their Ears.
www.kbb.com: Kelley Blue Book
Cars.com: Buy, Sell, Research, and get Shopping Advice on New and Used Vehicles.
AutoTrader.com: Research and compare vehicles.
www.pistonslap.com
www.consumerauto.com
www.carfax.com
www.nada.org
www.nada.com
www.nhtsa.org
National Consumer Law Center: NCLC
National Association of Consumer Advocates: NACA

Links & Resources

©2010 The Consumer Law Group, P.C., All Rights Reserved, Reproduced with Permission
The Best in Website Design for Attorneys, Attorney Web Blogs That Work, Attorney Search Engine Optimization, Optimized Video Services for Lawyers and Update Your Website Yourself
by Foster Web Marketing - The Best Attorney Website Design & Hosting Firm
Get SEO Tips from The Attorney Internet Marketing Blog